Privacy Policy
Last updated: May 2025
1. Introduction
Welcome to ARAYA Design and Solutions ("ARAYA", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arayadesigns.in or make a purchase from us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Personal Information you provide:
- Name, email address, and password (when you create an account)
- Phone number and delivery address (when you place an order)
- Payment information (processed securely via Razorpay — we do not store card details)
- Messages or enquiries submitted through our contact form
Automatically collected information:
- Device and browser information
- IP address and general location (country/city)
- Pages visited and time spent on site
- Referring URLs
3. How We Use Your Information
- Process and fulfil your orders and manage returns
- Send order confirmations, shipping updates, and service communications
- Respond to your enquiries and customer support requests
- Send promotional emails (only with your consent — you may opt out at any time)
- Improve our website, products, and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only with:
- Payment processors (Razorpay) — to handle secure transactions
- Delivery partners — to fulfil your orders
- Legal authorities — when required by law
5. Cookies
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your cart and preferences
- Understand how visitors use our website (analytics)
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information, including HTTPS encryption, secure authentication tokens, and restricted access to user data. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at arayadesigns1802@gmail.com.
8. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes your acceptance of the new policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
ARAYA Design and Solutions
Greater Noida, Uttar Pradesh, India
Email: arayadesigns1802@gmail.com
Phone: +91 99712 81802